Refund Policy

Cancellations, Returns & Exchanges

Orders may be canceled by contacting us via phone, email or live chat before your order is shipped. A refund will be issued to the payment method used.

We do not accept returns or exchanges for bath and body products because we cannot resell or restock these items for hygiene and safety reasons. Other non-perishable items may be returned in new condition within 14 days from the date of delivery and refunded as store credit, minus any applicable shipping cost.

Returns can be sent to:

The Bath Bomb Outlet
PO Box 375
Pooler, GA 31322

We are not responsible for the cost of return shipping.


If your order arrived damaged, email details along with photos of the damaged package and product(s) to within three days of receipt to verify your eligibility for a replacement. Note: Melted products are not considered damaged as they are still usable, with the exception of leaks.